Insurance and billing

Greater Rochester Orthopaedics, P.C., is a participating provider with most of the major insurance plans in the Rochester area including: Aetna, Blue Choice Option, BCBS of Rochester, Child Health Plus, Cigna, Excellus Blue Choice, Family Health Plus, Medicare, MVP, MVP Gold, Sidney Hillman and United Healthcare. We also participate with the New York state Workers’ Compensation program, motor vehicle insurance and school accident plans. This listing is not exhaustive. You are encouraged to confirm with your insurance carrier that Greater Rochester Orthopaedics participates in their care network. Or, call our insurance and billing office at 585-295-5351.

Insurance Claim Processing

As a courtesy, we are happy to file your insurance claims. You can help us file these claims effectively by providing at the time of your office visit, a copy of your current insurance card and all necessary billing information.

Depending on your insurance plan, you may be required to make a copayment or pay a deductible amount. Copayments are due at the time of service. Insurance payments made directly to Greater Rochester Orthopaedics will be applied to your account. If a balance remains, you will receive a billing statement.

Statements

Billing statements are sent out on a monthly basis. All charges are due and payable within 30 days of receipt. We accept the following methods of payment: cash, check, Visa, Master card, Discover card and money orders. You can pay your balance on line by clicking on this link.